Thank you for choosing to shop with us! We aim to provide a seamless shopping experience, including fast and reliable shipping for all orders within Australia. Please read through our shipping policy to understand how your order will be processed and delivered.
Shipping Times
Domestic
3-5 business days
Flat Rate Shipping (calculated on checkout)
International
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Shipping Method: All products are shipped via Australia Post Express satchel service. This ensures swift delivery to your doorstep anywhere within Australia.
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Processing Time: Orders are typically processed within 1-2 business days of receiving payment. Please note that orders placed on weekends or public holidays will be processed on the following business day.
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Shipping Duration: Once your order has been processed, you can expect your package to arrive within 1-3 business days, depending on your location within Australia. Remote areas may experience slightly longer shipping times.
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Tracking Information: Upon dispatch of your order, a tracking number will be provided to you via email. You can use this tracking number to monitor the progress of your shipment through the Australia Post website or app.
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Shipping Costs: We offer flat-rate shipping fees for all orders within Australia. The shipping cost will be calculated at checkout based on the weight and dimensions of your order.
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Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect address information.
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Authority to Leave: By default, Australia Post Express satchel service provides an "Authority to Leave" option. This means that if no one is available to receive the package at the time of delivery, the parcel will be left in a secure location at the delivery address. If you do not wish to authorize this, please leave a note during checkout.
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Shipping Restrictions: At this time, we only offer shipping within Australia. We do not ship internationally.
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Shipping Updates: In the event of any delays or issues with your shipment, we will do our best to keep you informed and provide updates regarding the status of your order.
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Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you in any way we can.
Thank you for choosing us for your shopping needs. We appreciate your business and look forward to serving you!
